When Your Roof Can't Wait
A roof emergency doesn't happen at a convenient time. It happens at 2am during a storm, on a Sunday morning when a tree branch comes crashing through, or when you come home to find water pouring through the ceiling. When that happens, you need a roofer who answers the phone and gets there fast.
At Hight Rise Roofing, we provide emergency roof repair services across Burton upon Trent, Swadlincote, Derby, Lichfield, Tamworth, and the surrounding areas. We understand the urgency — water coming into your home can cause thousands of pounds in damage to ceilings, electrics, and belongings in a matter of hours. That's why we aim to respond as quickly as possible and make your property safe and watertight.
What Counts as a Roof Emergency?
Not sure if your situation is an emergency? Here are the scenarios where you should call us straight away:
- Active water ingress — Water is coming through your ceiling or running down internal walls right now. This needs stopping before it damages your electrics, plaster, and furnishings. See our roof leak repairs page for more on how we trace and fix leaks.
- Storm damage — High winds have ripped off tiles, lifted lead flashing, or dislodged ridge tiles. Your roof is exposed to the elements and will get worse with every passing hour.
- Fallen trees or debris — A branch or tree has hit your roof, causing structural damage or puncturing the covering.
- Collapsed or sagging roof section — Part of your roof structure has given way. This is a safety hazard and needs immediate professional attention.
- Dangerous loose tiles or masonry — Tiles, ridge tiles, or chimney pots that are hanging loose and could fall on someone below.
If any of these apply to you, don't wait — call 07378 321251 now.
Our Emergency Response
Here's what happens when you call us with a roof emergency:
- Immediate phone assessment — We'll talk through the situation with you over the phone to understand the urgency and advise on any immediate steps you can safely take, like placing buckets or turning off electrics in affected areas.
- Rapid arrival — We aim to get to your property as quickly as possible. Being based in Burton upon Trent means we can reach most local addresses within the hour during working hours.
- Make safe and weatherproof — Our first priority is to stop water coming in and make your property safe. We carry emergency tarpaulins, temporary repair materials, and replacement tiles so we can weatherproof your roof on the spot.
- Assessment and permanent repair plan — Once the immediate danger is dealt with, we'll inspect the full extent of the damage and provide a quote for the permanent repair. This might be a straightforward roof repair, or in severe cases, it might involve a partial or full re-roof.
Storm Damage in Burton upon Trent
Burton upon Trent and the wider Trent Valley area are no strangers to severe weather. Autumn and winter storms regularly bring gusts strong enough to lift tiles, dislodge ridge tiles, and bring down branches. The exposed position of many roofs across Burton, Swadlincote, and the surrounding villages makes them particularly vulnerable.
After every major storm, we see a surge in calls from homeowners across the area. The sooner you get a temporary repair in place, the less secondary damage you'll face from water ingress. Don't leave it — even a few hours of rain coming through an exposed roof can soak insulation, damage plasterboard, and create damp conditions that lead to mould.
Temporary vs Permanent Repairs
In an emergency, the goal is to make your roof weatherproof as quickly as possible. This often means a temporary repair — tarpaulin sheeting, emergency tile replacement, or temporary flashing. These measures are designed to keep your home dry until a permanent repair can be scheduled.
We always follow up with a proper permanent fix. We won't leave you with a tarp on your roof for weeks on end. Once the immediate crisis is handled, we'll book in the full repair work at a time that suits you, whether that's tile replacement, lead and chimney work, or a larger structural repair.
Insurance Claims for Storm Damage
Most home insurance policies cover storm damage to roofs. We can provide photographs, a written report, and a detailed quote to support your insurance claim. We've worked with many homeowners in Burton upon Trent through the claims process and are happy to liaise with your insurer if needed.